Friday, June 06, 2008

"How to Handle a Difficult Customer For all those who have suffered in customer services:
A man with a bald head and a wooden leg is invited to a fancy dress party. He doesn't know what to wear to hide his bald head and his wooden leg so he writes to a fancy dress company to explain his problem.
A few days later he receives a parcel with a note:Dear Sir,Please find enclosed a pirate's outfit. The spotted handkerchief will cover your bald head and with your wooden leg you will be just right as a pirate.
The man thinks this is terrible because they emphasized his disability, so he writes a letter of complaint. A week passes and he received another parcel. Dear Sir,Sorry about the previous parcel. Please find a monk's habit. The long robe will cover your wooden leg and with your bald head you will really look the part.
The man is extremely furious now, because the company has gone from emphasizing his wooden leg to drawing attention to his bald head. So he writes a really rude letter of complaint.
A few days later, he gets a very small parcel from the company with an accompanying letter:
Dear Sir,Please find enclosed a tin of Golden Syrup. Pour the tin of Golden Syrup over your bald head, stick your wooden leg up your arse and go as a toffee apple
Moral of the story: You will NEVER please everyone, so do not take it personally. "


Sling said...

Oh how I'd love to tell some customers,'..and then you take the spice rack,and insert it horizontally where it's least likely to fit!'.. ;)

Ann O'Dyne said...

oh I needed that.

Thanks MC - you're a star

kateeighty said...

MC, I have found your blog through my good friend, Eternally Curious. I am a lawyer from Sydney, and while I am the corporate lawyer, I am nonetheless interested in learning a little more about the fight you have on your hands... it pains me to hear about your frustrations at the moment and have read some news coverage about your husband. I'm easily contactable on

Eternally Curious said...

Oh my...Bless You Kate! You truly deeply touch my heart at times!

MC: This post made me roar with laughter! It's so true! Thanks for the laugh!

Middle Child said...

Sling, ouch!
Ann o Dyne - We are all of us stars in a dark universe
Kateeighty hello - I did respond - maybe with a bot too much but thats my nature - never say something in one sentence when ten will do as well- its my Irish background.
EC Always good to laugh and you are welcome.